Last updated: March 2026
Hey there! We know privacy policies aren’t exactly a riveting read, but this one matters. At Candid Social, we take your privacy seriously and want to be upfront about how we collect and use your information. (Transparency is kind of our whole thing.) Please take a few minutes to read through this so you know exactly what’s going on.
1. Who We Are
Candid Social is a boutique social media marketing agency based in Columbus, Ohio. We help small businesses and service providers show up on social media with content that’s creative, strategic, and true to them. You can reach us at hello@candidsocial.co.
2. What Information We Collect
We collect information in a few different ways:
Contact Form & Inquiries
When you fill out our contact form or reach out to book an intro call, we collect your name and email address. We use this information to respond to your inquiry and get your call scheduled.
Email List & Newsletter Signups
If you sign up for our email list, we collect your name and email address. We use this to send you marketing tips, updates, and other content we think you’ll find valuable. You can unsubscribe at any time.
Website Analytics & Cookies
Our website uses cookies and analytics tools (including Google Analytics) to understand how visitors use our site. This data is collected anonymously and helps us improve your experience. You can adjust your browser settings to decline cookies if you prefer.
3. How We Use Your Information
Here’s the short version of what we do with your info:
• Respond to your inquiries and schedule discovery calls
• Send emails you’ve opted into
• Improve our website and understand how people are finding us
• Manage client relationships and communication
4. Third-Party Tools We Use
We use a small number of trusted third-party tools to run our business. These tools may have access to certain information as needed to perform their functions:
• Google Analytics — for website traffic and behavior data (anonymized)
• Honeybook (CRM) — for managing client relationships, contracts, and communication
Each of these tools has their own privacy policies, and we encourage you to review them if you’d like to know more about how they handle data.
5. Data Retention
We only keep your information for as long as it’s needed — whether that’s to fulfill a service, maintain our records, or comply with legal requirements. If you’d like us to delete your information, just reach out to us at hello@candidsocial.co and we’ll take care of it.
6. Your Rights
Regardless of where you’re located, you have the right to:
• Know what personal data we have about you
• Request that we correct or delete your data
• Opt-out of marketing emails at any time
• Ask questions about how we handle your information
To exercise any of these rights, just email us at hello@candidsocial.co.
7. International Visitors
Candid Social is based in the United States. If you’re visiting from outside the US, please be aware that your information may be transferred to and processed in the US, where data protection laws may differ from your home country. By using our website or submitting your information, you consent to this transfer.
8. Children’s Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this privacy policy from time to time. When we do, we’ll update the “Last updated” date at the top. We encourage you to review this page periodically so you’re always in the loop.
10. Questions? Let’s Chat.
If you have any questions about this privacy policy or how we handle your data, we’re an open book. Reach out anytime:
hello@candidsocial.co
candidsocial.co
Columbus, Ohio